Shipping & Returns


Delivery to the UK is only £2.90 per order, however much you buy. We despatch all orders by first class post, and aim to despatch all in-stock items within 1 week.


Delivery to Europe is available for £6.50 per order. We use Royal Mail International delivery which is an untracked service and aims to delivery within 7 working days of despatch.

Rest of the World

Delivery costs outside Europe will depend on the number of items you order. Please visit your basket for a delivery quote. The customer is responsible for any import duty and fees that may be payable upon import.

VAT and Tax

Prices on our site include VAT which will be charged for all deliveries to the European Union. For delivery addresses outside the EU VAT will automatically be removed at checkout.

Returns Policy

We want you to be completely happy with your purchase and we understand there are occasions on which you may need to return your purchases.

Unwanted items

If an item is not wanted or the wrong size you should return it in an unworn condition within 30 days of receipt. We will then refund the purchase price. 

Items should be unwashed and still in their original packaging. Please be careful when trying on clothes as perfume or deodorant can stain clothing and we will not be able to accept them. Clothes that smell of smoke cannot be accepted either.

Faulty Items 

In the unlikely event that an item is damaged or faulty when you receive it we will happily make a full refund or exchange, including all postage. In this instance please contact us before returning your items.

Returns Procedure

Please use the following address for returns. You will need to post the item back to us, including a note of your order number or a copy of your invoice.

Izzy's Mum
5 Trinculo Grove
CV34 6EG

Please be aware you are responsible for your items until they reach us, so you should get a free certificate of posting from the post office or send as Special Delivery as appropriate.

Returns are normally processed within one week of receipt. It may take your bank between 5 to 10 business days to process the refund request.

If you have any questions please don't hesitate to contact us.